FAQ’S 

How Do I Place an Order?

Just click on the item, choose the size/ colour that you want and complete the order from your basket. All items are subject to availability.

Payment & Shipping: 

Please note that ALL ITEMS are hand printed to order, and this can take a little longer than mass manufactured items.  

 

Dispatch is usually within 7 – 10 days of order received.

 

UK Items are shipped by Royal Mail, 2nd class post

International mail is shipped by Standard International Air Mail

 

Please note – due to Covid restrictions shipping may take longer than usual

 

Estimated SHIPPING times: 

UK: 2 to 3 days, 

Europe: 5 to 7 days

USA/ROW: 7 to 10 days

Urgent deadlines:

If your order is urgent please contact  us on print@scarletrecording.co.uk and we shall do our very best to meet your deadline.

Secure Ordering & Payment Options:

Order online with a credit card or PayPal using our secure ordering system.

Returns & Refunds:

Your legal rights: When you buy goods from a business, in law you have a number of rights as a consumer. These include the right to claim a refund, replacement, repair and/or compensation where the goods are faulty or not as described.

Our policy: 

As all items are hand made to order unfortunately, we are not able to take returns, or offer refunds unless the product is faulty. 

Returning an item:

If you do need to return a faulty item please return to: Scarlet Print RETURNS, 68 Siltside, Spalding, Lincs PE11 4ET, UK within 30 days of receipt and we shall replace the item within 30 days of receipt.

 

All items are customised individually, by hand, to order, this means there may be slight variations in colour and placement

 

WASHING – FOR BEST RESULTS:

GARMENTS: To avoid fading of your hand printed items:  turn garment inside out before washing in a cool wash, with a mild detergent, air dry and iron inside out with no steam

MUGS, PLATES, GLASSWARE: hand wash in mild detergent – dishwasher use may cause fading

 

SIZE GUIDE

Please check your size before ordering.

Please note: all sizes are approximate

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Men’s Black T shirts – GILDAN GD001 – CHEST SIZE

Small: 34”/36”

Medium: 38”/40”

Large: 42”/44”

XLarge: 46”/48”

XXLarge: 50”/52”

3XL:  54”/56”

4XL: 58”/60”